Accessibility Statement

Commitment to Accessibility

The DuPage County Circuit Clerk is committed to ensuring digital accessibility for all users, including individuals with disabilities. We strive to provide an inclusive and user-friendly experience for everyone accessing our websites and online services.

Our goal is to provide equal access to all individuals, consistent with applicable federal and State of Illinois accessibility laws and standards.

Standards and Legal Compliance

We are actively working to ensure our websites and digital services conform to:

  • Web Content Accessibility Guidelines (WCAG) 2.1, Level AA
  • Title II of the Americans with Disabilities Act (ADA)
  • Section 504 of the Rehabilitation Act of 1973
  • Section 508 of the Rehabilitation Act (as applicable)
  • Illinois Information Technology Accessibility Act (IITAA) (30 ILCS 587)

In accordance with the Illinois Information Technology Accessibility Act (IITAA), the DuPage County Circuit Clerk endeavors to ensure that information technology, including web-based services and electronic documents, is accessible to individuals with disabilities, including employees and members of the public.

We also follow accessibility guidance issued by the Illinois Department of Innovation & Technology (DoIT) and other applicable state agencies.

Scope of Coverage

This accessibility statement applies to the following systems and services operated or managed by the DuPage County Circuit Clerk:

  • Main website (dupagecircuitclerk.gov)
  • Online payment system (epay.dupagecircuitclerk.gov)
  • Order of Protection system (illinoisprotectionorder.org)
  • Electronic filing and related systems, including i2File

Some third-party systems, integrations, or external websites may not be fully controlled by our office. Where such systems are used, we make reasonable efforts to work with vendors and partners to promote accessibility and improve user experience.

Accessibility Features

Our ongoing accessibility efforts include:

  • Use of semantic HTML and structured content for assistive technologies
  • Keyboard navigation support across core functionality
  • Descriptive link text and accessible form labels
  • Ongoing color contrast and visual accessibility improvements
  • Captioning and transcripts for multimedia content where applicable
  • Accessibility considerations in procurement and vendor integrations
  • Regular automated and manual accessibility testing

Limitations and Ongoing Improvements

While we strive to ensure full accessibility, some areas of the website or systems may not yet be fully compliant. This may include:

  • Legacy content, including older PDF documents and scanned records
  • Third-party systems or external integrations not fully under our control
  • Complex transactional workflows currently undergoing remediation

We are actively identifying and addressing accessibility barriers as part of our continuous improvement efforts and in alignment with applicable legal requirements.

Feedback and Assistance

We welcome your feedback on the accessibility of our websites and services. If you encounter accessibility barriers or need assistance, please contact us:

DuPage County Circuit Clerk

Phone: (630) 407-8700

Email: accessibility@dupagecircuitclerk.gov

When contacting us, please include:

  • The webpage or system you were using
  • A description of the issue
  • The type of assistive technology you were using (if applicable)

We will make reasonable efforts to respond promptly and provide accessible alternatives or assistance as required under applicable law.

Alternative Access

If you are unable to access any content or service online, the DuPage County Circuit Clerk will provide reasonable accommodations or alternative methods of access in accordance with the ADA, Section 504, and the Illinois Information Technology Accessibility Act.

Enforcement and Grievance Procedures

The DuPage County Circuit Clerk is committed to compliance with all applicable accessibility laws. Individuals who believe they have experienced discrimination or have been denied access due to a disability may:

  • Request assistance directly from our office using the contact information above
  • File a complaint under Title II of the ADA with the U.S. Department of Justice
  • Pursue remedies available under the Illinois Information Technology Accessibility Act (30 ILCS 587) and other applicable laws

We encourage individuals to contact us first so we may promptly address and resolve accessibility concerns.

Ongoing Commitment

Accessibility is an essential part of our mission to serve the public. We are committed to continually improving our digital services to ensure equal access for all individuals in accordance with federal and State of Illinois requirements.





Last Updated: April 2026